Connect your stack.
Work faster.
SignalCX connects natively to Shopify for full order management, and works with any email provider that supports forwarding. No middleware. No API keys for email.
Connect your Shopify store once and view full order history, tracking, and status directly inside every customer conversation. No tab switching. No copy-pasting order IDs.
Go further with native order actions: issue line-item or custom refunds, cancel unfulfilled orders, and build draft orders for replacements or upsells — all from the inbox.
View orders in-thread
Full order history, line items, tracking, and fulfilment status right next to the customer's email.
Refunds: line-item or custom amount
Select items to refund, enter a custom amount, choose reason, and notify the customer — all in one modal.
Cancel unfulfilled orders
Cancel with a reason, restock inventory, and notify the customer with one click.
Create draft orders
Search products, set quantities, and create a Shopify draft order for replacements or upsells without leaving the inbox.
Email Providers
SignalCX is your inbox — receive support emails directly, or set up a forwarding rule from an existing address. Works with any email provider.
Gmail / Google Workspace
Forward support emails from Gmail or create a dedicated inbox connected to your domain.
Outlook / Microsoft 365
Set up forwarding from Outlook or use your Microsoft 365 address directly.
Apple Mail / iCloud
Any IMAP-based email account can forward to your SignalCX ingest address.
Any Email Provider
If it supports email forwarding, it works with SignalCX. One rule, no code required.
Notifications & Webhooks
Push intelligence reports, trend alerts, and briefings to your team via Slack or custom webhooks. Available on Enterprise.
Slack
Send weekly briefings, trend alerts, and critical signal notifications to your team's Slack workspace. Enterprise plan.
Custom Webhooks
POST intelligence events to any endpoint — your CRM, data warehouse, or internal tooling. Enterprise plan.
Ready to connect
your store?
Set up Shopify in seconds. Start handling support emails with AI in minutes. Free plan available — no credit card required.
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